Terms and Conditions
Effective Date: November 3, 2026
Welcome to Brew City PC! These Terms and Conditions (“Terms”) govern your use of brewcitypc.com (the “Website”) and our services, including managed IT, co-managed IT, cybersecurity, AI readiness, low voltage/structured cabling, security cameras, access control, audio/video, and communications via SMS. By accessing our Website, our client portal, or using our services, you agree to these Terms.
1. General Terms
By using our services, you agree that:
- You are at least 18 years old or have the consent of a parent or guardian.
- You will not use our Website, client portal, or services for any unlawful or prohibited activities.
- All information you provide is accurate, complete, and up to date.
2. Services Provided
Brew City PC, LLC provides managed IT and co-managed IT support, cybersecurity services, Microsoft 365 and cloud services, AI readiness consulting, network and Wi-Fi solutions, computer repair/replacement, and commercial low voltage integration (structured cabling, security cameras, access control systems, audio/video, and digital signage), along with related technology support. We reserve the right to modify or discontinue any part of our services without notice.
3. SMS Communications
Brew City PC sends text messages only to people who opt in. We use text messaging for two purposes:
- Appointment and Scheduling Messages: Confirmations of booked appointments and schedule updates. You may opt in verbally, in person or over the phone, when our staff asks whether you would like text notifications. Message frequency varies, averaging 1 to 2 msgs per month.
- Support Ticket Messages: Updates, follow-ups, and questions about support requests you have opened with us. You may opt in by texting JOIN to [Your SMS Number] and replying Y to confirm. We may invite you to do this by email when you open a support ticket. Message frequency varies, up to 15 msgs per support request.
Promotional messages are sent only with your separate consent. Consent to receive SMS messages is not a condition of purchasing any goods or services.
Opt-Out & Frequency
- You can opt out of SMS messages at any time by replying STOP to any message. After you reply STOP, we will send a one-time confirmation message and you will no longer receive SMS messages from us.
- Message frequency varies by program as described above; we will not send excessive or spam-like communications.
- Message and data rates may apply based on your carrier’s plan.
- Carriers are not liable for delayed or undelivered messages.
Help Information
- Reply HELP to any message for assistance, or contact us at 262-696-9097 or info@brewcitypc.com.
No Sharing of Opt-In Data
- We do not sell or share your SMS opt-in data or mobile phone number with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
For details on how we handle information collected through SMS, see the SMS section of our Privacy Policy.
4. Payments & Refunds
- All services must be paid for as agreed upon at the time of booking or completion.
- Refunds are issued at our discretion based on service outcomes.
5. Limitation of Liability
Brew City PC is not responsible for:
- Any loss of data, software issues, or hardware damage beyond our direct control.
- Any costs incurred from SMS messaging, including carrier fees.
6. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their content or policies.
8. Changes to These Terms
We may update these Terms at any time. Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
For any questions about these Terms, please contact us at:
Brew City PC, LLC
612 N Sawyer Rd, Oconomowoc, WI 53066
info@brewcitypc.com
262-696-9097